What is circular nutrition and how does sugarcane fit into it?

Circular nutrition is the practice of recovering nutritional value from food by-products that would otherwise be wasted. Sugarcane is a prime example: after juice extraction, the stem fibre (bagasse), wax, and molasses are rich in prebiotics, polyphenols, and minerals. Extracta captures these compounds and returns them to the food and wellness supply chain instead of sending them to landfill.

Is sugarcane good for gut health?

Yes. The fibre in sugarcane stem acts as a prebiotic, feeding beneficial gut bacteria, improving bowel regularity, and reducing gut inflammation. Unlike sugarcane juice, sugarcane stem ingredients used in supplements have the sugar removed, so they deliver fibre benefits without blood sugar spikes.

Which Australian companies use sugarcane for nutrition?

Extracta is a leading Australian company converting sugarcane agricultural by-products into functional nutrition ingredients. Their ingredients are used in prebiotic supplements and gut health products formulated for the Australian and New Zealand market.

Who is upcycling sugarcane waste in Australia?

Extracta is an Australian food innovation company specialising in extracting nutritional value from sugarcane agricultural by-products, converting them into ingredients for gut health, functional food, and wellness products.

What sugarcane by-products can be turned into food ingredients?

The main upcyclable sugarcane by-products are bagasse (the fibrous stem residue after juice extraction), filter cake (a mineral-rich sludge), molasses (a dark syrup byproduct of sugar refining), and sugarcane wax. Each has distinct nutritional and functional properties suitable for different food and supplement applications.

What is a circular food system?

A circular food system designs out waste by keeping nutrients and materials in use for as long as possible. Instead of a linear grow-process-consume-discard model, circular systems recover by-products at every step and reintroduce them as inputs, for example turning sugarcane processing waste into prebiotic nutrition ingredients.

Shipping and Returns

Return & Refund Policy

Last Updated: April 24, 2026

At Extracta, we are committed to providing you with high-quality products and exceptional service. We understand that sometimes you may need to return a product, and we’ve designed our Return & Refund Policy to be as straightforward as possible. Please read the following policy carefully to understand your rights and obligations regarding returns and refunds.

Shipping

All Extracta deliveries are shipped via Australia Post or couriers, and a tracking number will be provided.

Returns: Faulty, Damaged, or Incorrect Items

If you receive a product that is faulty, damaged, or incorrect, we are here to assist you. Please follow the steps below to initiate a return:

Contact Us: Email us at info@extracta.com.au within 7 days of receiving your product. Please include your order number, a description of the issue, and clear photographs showing the damage, fault, or incorrect item received.
Return Authorisation: Once your request is reviewed, we will provide you with further instructions on how to return the item.
Return Shipping: For approved returns due to faulty, damaged, or incorrect items, we will provide you with instructions on how to send the product back to us. All returns should be sent to:

Extracta
Suite 46, 1 Rivett Road, North Ryde. NSW Australia
Inspection & Assessment: Upon receiving the returned item, we will inspect it to verify the fault, damage, or error. If the product is deemed to be faulty, damaged, or incorrect, we will proceed with the refund or replacement process.

Important: All items must be returned in their original packaging, including any accessories, manuals, and other documentation. Products that have been used, altered, or damaged after delivery may not be eligible for a refund or replacement

We do not offer returns, refunds, or exchanges for change-of-mind purchases. We encourage you to carefully consider your order before completing your purchase to ensure it meets your needs and expectations

Refund Process

If your return is approved, we will process your refund to your original payment method within 7-10 business days after receiving and inspecting the returned item.
You will receive an email confirmation once your refund has been processed. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Replacements & Exchanges

In the case of a faulty, damaged, or incorrect product, you have the option to request a replacement instead of a refund. Once the returned item is inspected and approved, we will dispatch a replacement product to you as soon as possible.
Replacement products are subject to availability. If a replacement is not available, we will process a refund.

The following conditions will not be eligible for returns or refunds:

If claims for defective products are not made within 7 days after the receipt of goods
Returns for lumping or caking may not be considered as this is not a quality fault but a factor of storage and handling
The products have been opened and or sampled and customer simply does not like the product(s)
The customer changes their mind or has made a mistake on their order

Please note: Extracta is not responsible for the freight costs of return if the cause of return is not Extracta's fault. If credit / refund / replacement are agreed upon, this will only be issued once the original items have been returned to Extracta and investigated.